3.1. All changes and cancellations must be made in writing.
3.2. Cancellations made 8 weeks or more prior to the arrival date will result in the loss of your deposit.
3.3. Where cancellations occurs within 8 weeks of the arrival date, no refund will be payable and the Guest is liable for 100% of the total holiday cost if the holiday cannot be re-let.
3.4. In the unlikely event that a booking must be cancelled by W. H. Leach & Sons Limited in the event of the accommodation becoming unavailable (such as fire or flooding), we will endeavour to provide the Guest with suitable alternative accommodation or will refund all monies paid (or a proportion in the case of curtailment) at the option of the Guest.
As Owner, we cannot however accept any liability or pay any compensation or expenses as a consequence of such an event.
3.5. We strongly advise Guests to obtain appropriate holiday and travel insurance to cover themselves against cancellation, illness, theft or similar unforeseen risks.