BOOKING CHANGES OR CANCELLATION

All changes and cancellations must be made in writing. 

Cancellations for bookings of 28 nights or less:

Where cancellation occurs within 8 weeks of the arrival date, no refund will be payable and the Guest is liable for 100% of the total rental cost if the rental cannot be re-let. 

Where cancellation is 8 weeks or more prior to the arrival date will result in the loss of the 33% payment that was made to hold the booking.

Cancellations for bookings of 29 nights or more:

Where cancellation occurs within 8 weeks of the arrival date, no refund will be payable and the Guest is liable for 100% of the total rental cost, if the Property cannot be re-let. 

Where cancellation is 8 weeks or more prior to the arrival date will result in the loss of the 28 night payment that was made to hold the booking.

Cancellation by the Owner. In the unlikely event that a booking must be cancelled by W. H. Leach & Sons Limited in the event of the accommodation becoming unavailable (such as fire or flooding), we will endeavour to provide the Guest with suitable alternative accommodation or will refund all monies paid (or a proportion in the case of curtailment) at the option of the Guest.

As Owner, we cannot however accept any liability or pay any compensation or expenses as a consequence of such an event.

Booking Insurance. We strongly advise Guests to obtain appropriate booking or travel insurance to cover themselves against cancellation, illness, theft or similar unforeseen circumstances.

The properties are fully insured including furnishings however, the insurance does not cover guests’ personal belongings unless there is an incident (flood, fire or break-in).  For longer lets guests need to ensure their belongings are covered by their own insurance.